What Is Quality Healthcare?

At AtlantiCare, we know that our patients define quality in many different ways. For example, quality care can involve:

• Being able to see a doctor in a timely manner when you are sick.
• Having the right test performed to diagnose a disorder.
• Receiving the appropriate treatment when you are ill or injured.
• Getting your healthcare questions answered in a direct, easy-to-understand way.

That’s why at AtlantiCare, quality is central to all that we do. We look to attain high levels of quality in our clinical care, patient safety and service. Our mission statement directs us to deliver superior quality and value, helping people achieve optimal health. Our values of integrity, respect, safety, service and teamwork guide us in fulfilling our commitment to our community and our patients.

Providing quality care and service is everyone’s job at AtlantiCare – from our Board of Trustees and senior management to our physicians and staff. We work continually to improve our quality performance through efforts led by:

• The Quality Management Steering Committee of our Board of Governors;
• Our Patient Safety Committee; and
• Our Quality Leadership Council.

Together, we share a common goal – achieving the best possible results for AtlantiCare patients.

Tell us how you define quality healthcare by using our online feedback form.