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Your ARMC Patient Care Team

We have designed our patient care delivery system to center on you and your family. In addition to your team of doctors, many skilled experts will participate in your care. You might not meet all of them personally, but each is a vital member of the ARMC healthcare team.


The following describes the various professionals you might meet during your stay (Please note: not all staff listed below are available on each unit).

Your Doctors

Your attending doctor directs and coordinates your care while you are in the hospital. The doctor decides what medications, tests and treatments you need, what your diet and activities should be and when you are ready to go home. photoCareteam

Your attending doctor might call in other doctors to consult about a specialized aspect of your care (for example a heart specialist, a stomach specialist or a cancer doctor, depending on your needs.) All clinical decisions about your care are based on your condition and the most appropriate course of action for treatment, without regard to finances or business relationships.

The finest and most qualified doctors are associated with ARMC. More than 90 percent of doctors on ARMC’s medical staff are board certified or eligible for board certification in their specialties. Many have multiple degrees and special medical credentials in their areas of expertise.

Nurses

Your nursing team might include advanced practice nurses, registered nurses and nurse practitioners.

ARMC is committed to nursing excellence. Nearly 45 percent of our nursing staff hold bachelor’s of science in nursing degrees. More than 300 hold national certifications in their areas of specialty. Some 400 nurses participate in the AtlantiCare’s Professional Ladder, with requirements for education, teaching, clinical expertise and professional development.

A registered nurse will plan your nursing care. You will spend more time with your nurses than with any other members of the care team. They will provide physical care, health education and emotional support. On each shift, a specific registered nurse will supervise your care.

Case Management

A case manager might work with your care team to plan your discharge and care after you leave the medical center. The case manager is also the key contact with your insurance company while you are in the hospital. If you have a question or problem, ask to speak to your nurse, the team leader/charge nurse, or the case manager in your area.

Social Workers

Social workers help you and your loved ones understand and cope with disease and disability. They also connect you with needed services in the community to assist in your recovery after hospital care. You, your doctor or a family member can request a visit from a social worker by calling 1-8027 at ARMC Atlantic City Campus or 2-3438 at ARMC Mainland Campus.

Patient Representative/Advocate

If you have questions or concerns during your stay with us that you wish to discuss with someone other than your nurse or doctor, please call the Customer Relations Office and ask for the Patient Representative.

ARMC is committed to providing quality, patient-focused care. Our Patient Representative serves the needs of you and your family whenever you have questions or concerns.

If you or your loved one would like to have company from a friendly volunteer during your hospital stay, a Patient Advocate will be happy to talk, listen or just spend time with you. To request a patient support visit, please call the Patient Advocate at:

  • 1-8193 (Atlantic City Campus) or
  • 2-3444 (Mainland Campus)

Palliative Care Consultation Services

ARMC’s Palliative Care Team is available to patients and their families when the patient has a life-altering illness or injury. This specialized branch of healthcare is focused on reducing suffering and enhancing the patient’s quality of life under the circumstances. Palliative care is centered around alleviating symptoms including pain, shortness of breath, nausea and fatigue and making the patient as comfortable as possible.

The Palliative Care Team is also provides or arranges for counseling to help patients and families adjust to managing a chronic illness.

Patients receiving palliative care work with family members, doctors, the palliative care nurse practitioner, case managers, social workers, pharmacists and clergy to help patients and families make decisions for coping with illness. For more information, speak with your nurse.

Pharmacists

Pharmacists are experts who work with doctors and nurses to ensure each patient gets the full benefits of available and appropriate medications.

Although you might not meet your hospital pharmacists, they are important and active members of the team.

The pharmacy team prepares medications using the latest technology and up-to-the-minute knowledge. They monitor drug therapy for effectiveness. And they provide specific expertise to your doctors and nurses on avoiding side effects, allergies and potential interactions with foods and other drugs you may be taking.

Therapists

Physical therapists, speech therapists, occupational therapists and respiratory therapists help you return to normal activity. Therapy services are focused on training, exercise and other forms of treatment to strengthen your body after illness and teach you safe and effective ways to go about your daily life during recovery after hospitalization.

Other Healthcare Professionals and Support Services

Lab technicians, dietitians, technologists and specialists in security, maintenance, environmental services and food and nutrition are among the many members of your healthcare team who make your hospital stay as beneficial and comfortable as possible.

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